How It Works

 

STEP 1

To sign up click on the “LOGIN” button located in the upper right corner of your screen.

 

STEP 2
Fill in your first name, surname and email address. Click submit to continue.

 

STEP 3
Select either 'Elite Explorer Membership' to receive discounted rates and Exploraz on your booking OR select 'Guest Explorer Membership' for a once off booking without receiving our reduced prices.

 

STEP 4

You will be required to fill in your personal details and payment information (found on your bank card)

 

STEP 5
Once completed, you will see a confirmation message on your screen.

Note: The results will only display the resorts which can accommodate your party size and date selection. If the hotel you are hoping to book does not display any availability, it means that the hotel cannot accommodate you and your party during these dates.

 

STEP 6
You will receive an email from Mad Explorer containing your username and a temporary password.

 

STEP 7
Log in with your username (email) and the case sensitive temporary password provided.

Adjust the slider to choose the amount of Exploraz points that you would like to spend on your booking. The amount of Exploraz points you choose to spend will affect the final price of your booking, i.e. the more Exploraz points you contribute, the lower the price you will pay.

 

STEP 8
You will now be prompted to set your very own permanent password. That’s it! Return to the Home Page where you can now go about making your booking

Should you require any assistance, please feel free to give us a call on 0860 444 345.

 

Subscription fees of R125 a month is automatically debited from your bank account.

 

 

You will have immediate access to our site to make your booking at up to 50% off once you receive your confirmation email from Mad Explorer.

 

 
STEP 1

When logging into your Mad Explorer account, simply fill in your username (your email) and select 'Forgot Password?'.
 
STEP 2

You will be emailed a case-sensitive temporary password to the email account you signed up with.
 
Follow the link in the email, which will allow you to set a new password. It’s as simple as that!
Should you reqiuer any assistance, please feel free to give us a call on 0860 444 345.
 
 

Simply send us an email to info@mad-explorer.com containing your current information and the new details that you would like to be updated.

 

 

CRAVE 2-4-1 DINING enables you to delight your taste buds at diverse and exciting restaurants around the country without breaking the bank. Buy 2 meals and 2 drinks and the second most expensive meal is free. Available at over 1,000 restaurants countrywide (R 120.00 maximum discount). Terms and conditions are available here.

HOW IT WORKS:

1. BROWSE

CLICK HERE
to find a restaurant

2. AUTHORISE

Before you dine:
DIAL *120*2582#
on your cell phone or
CALL 0861 990 006

3. DINE

Visit the restaurant,
order your 2 meals and
2 drinks, and pay as you
normally would.

4. CLAIM REFUND

CLICK HERE
To complete a claim form
and receive your refund in
72 working hours

CRAVE 2-4-1 DINING VOUCHER is an innovative discounted dining benefit, entitling you to an automatic 50% off when you spend R200 or more at any Crave 2-4-1 Dining Voucher restaurants countrywide and pay using Zapper (R 120.00 Maximum discount). Terms and conditions are available here.

HOW IT WORKS:

1. BROWSE

CLICK HERE
to find a restaurant

2. DINE

Visit the restaurant and
order your meals and drinks
as you normally would

3. USE ZAPPER

Pay using the
application on
your cell phone

4. INSTANT REFUND

Your discount will
automatically be
deducted from your
payment

 

DOWNLOAD ZAPPER HERE

 

CRAVE 2-4-1 COFFEE VOUCHER is an innovative discounted coffee benefit, entitling you to automatic 50% off when spend R30 or more on 2 hot beverages at any Crave 2-4-1 Coffee Voucher coffee shop countrywide and pay using Zapper (R25.00 maximum discount). Terms and conditions are available here.

HOW IT WORKS:

1. BROWSE

CLICK HERE
to find a restaurant

2. DINE

Visit the coffee shop and
order your 2 hot beverages
as you normally would

3. USE ZAPPER

Pay using the
application on
your cell phone

4. INSTANT REFUND

Your discount will
automatically be
deducted from your
payment

 

DOWNLOAD ZAPPER HERE

 

 

Simply open your Zapper app and scan the QR code on your bill. You will be provided with an instant discount.

 

 

Exploraz are used when making bookings or purchases - the Exploraz amount you allocate to a purchase/booking, discounts the total price you would ordinarily pay. The more Exploraz you use to pay or purchase for an item, the less the remaining Rand value is for you to pay.

 

 

STEP 1

Firstly, type in the area that you would like to visit and SELECT one of the options from the drop down menu .
Note: Please type in the area that you would like to visit and NOT the hotel or resort name.

 

STEP 2
Once you’ve selected the area from the drop down options, choose the date/s that you would like to check in.

 

STEP 3
Next, select the date that you would like to check out of your accommodation. Dates selected between your “Check-In” and “Check-Out” will determine the length of your stay.

 

STEP 4

Finally, select the number of adults and kids that will be accompanying you on your holiday. This will allow our system to provide you with room options with adequate space for you and your companions.

Click on 'SEARCH' once you have set your criteria.

Note: In the instance where your party exceeds 10 people, you are advised to limit the number of adults in your search criteria and book two or more rooms to accommodate the sleeping arrangements of your guests. Search results are based on resort availability in relation to your booking dates.

 

STEP 5
You will now be presented with a list of resorts based on your search parameters. Be sure to go through the list of options to find the one most suitable resort for your holiday needs.

Note: The results will only display the resorts which can accommodate your party size and date selection. If the hotel you are hoping to book does not display any availability, it means that the hotel cannot accommodate you and your party during these dates.

 

STEP 6
Click on the 'Property Information' button to view images of your selected accommodation as well as information about the resort, guest ratings and a map to help you find your way there.

 

STEP 7
Click the 'Show Rooms' tab to reveal the standard price and the member price.

Adjust the slider to choose the amount of Exploraz that you would like to spend on your booking. The amount of Exploraz you choose to spend will affect the final price of your booking, i.e. the more Exploraz you contribute, the lower the price you will pay.

 

STEP 8
Select the 'BOOK NOW' and then the 'View Cart' button to advance to the next step of confirming your booking.

 

STEP 9
You will now be presented with your itinerary which will display your selected resort, price and our Terms and Conditions.

Ensure the pre-filled information in the 'Primary Traveller' section is correct before scrolling down. This automatic member detail allocation is added to the booking that a member makes when logged in.

 

STEP 10
Select the box to agree to our terms and conditions and click on 'Continue' to proceed to the next page.

 

STEP 11
Fill in your contact information as prompted and select 'Continue' to proceed to the next step.

 

STEP 12
Almost there! Fill in your card information in the required fields and click on 'Continue'.

 

STEP 13
You’re booked, it’s that easy! Look out for a confirmation email that has been sent to your inbox containing your booking information.

 

 

All bookings are made on www.mad-explorer.com. Bookings are paid in full through an online payment method. Once your booking is complete, you will receive a confirmation email.

 

 

Produce your confirmation email or printout at your selected resort when checking in.

 

 

Request to cancel your booking will be found on your confirmation email. Cancellation policies vary based on the resort T’s & C’s. Confirm the cancellation procedure before making your booking.

 

 

Step 1:

First, navigate to the activities tab.

 

Step 2:

Type in the area that you would like to visit and select the destination from the drop down menu.

 

Step 3:

Next, select the type of activity/tour that you would like to experience.

 

Step 4:

Choose the type of rating or price that you would prefer.

 

Step 5:

Select a keyword to further filter your results before clicking “SEARCH”

Note: To display all results, simply select the destination and then “SEARCH”

 

Step 6:

Filter your results further by adjusting the search parameters.

 

Step 7:

Once you’ve selected your tour/activity, select “CHECK DATES”. You will now be presented with detailed information regarding the activity, this includes “ACTIVITY INFO”, “REVIEWS”, “PHOTOS” and “SCHEDULE/PRICING”.

 

Step 8:

Select the date available for the activity

 

Step 9:

Enter the number of adults and children.

 

Step 10:

Select “BOOK NOW” and then “VIEW CART” to proceed.

 

Step 11:

You will now be provided with your itinerary. Fill in the required information as prompted.

 

Step 12:

Choose a pick up point for your activity, enter either "Live locally" or "Hotel not booked yet" if you cannot provide a hotel name at this moment.

 

Step 13:

Select the box to agree to our Terms & Conditions before selecting “CONTINUE”

 

Step 14:

Next, you will be prompted to fill in your contact information before selecting “CONTINUE”.

 

Step 15:

Lastly, you are required to fill in your bank card information. Confirm all information before selecting “CONTINUE ” to proceed.

Note: All information for those step in located on your bank card.

 

Step 16:

Once your information is processed you will receive an email to confirm your booking

 

 

Step 1:

First, navigate to the cruises tab.

 

Step 2:

Select the destination that you would like to cruise within.

 

Step 3:

Choose the month that you would like to go on your cruise.

 

Step 4:

Select the number of adults and children before clicking “SEARCH”

 

Step 5:

You will now be presented with a list of cruises for you to choose from.

 

Step 6:

Once you have selected your desired cruise, select “CLICK FOR DETAILS” to proceed.

 

Step 7:

You will now be presented with information regarding your selected cruise. Select “Ship photos”, “Ship facilities” and “Itinerary” to reveal detailed information about the vessel.

 

Step 8:

Click on “Select cabin” to choose from the many luxury rooms available. The room selected will determine the price of your cruise. You will be provided with a description of the room, together with cabin number, location on the ship and the number of people that the cabin sleeps. 

 

Step 9:

Once you have decided on your cruise, select "Live Pricing", then “Book Now” and “View Cart” to proceed.

 

Step 10:

You will now be presented with the itinerary of your cruise. You will be required to fill in your passport information before agreeing to our Terms & Conditions. Select "Continue" to proceed

 

Step 11:

Next, you will be prompted to fill in your contact information.

 

Step 12:

Lastly, you are required to fill in bank card information. Confirm all information before selecting “CONTINUE ” to proceed.

Note: All information is located on your bank card.

 

Step 13:

Once your information is processed you will receive an email to confirm your booking.

 

 

 

Step 1:

First, navigate to the car hire tab.

 

Step 2:

Select the airport that you will pick up the vehicle from.

 

Step 3:

Next, choose a date and time that you would like to pick up your vehicle

 

Step 4:

Select a drop off time and date before selecting “SEARCH”.

 

Step 5:

You will be presented with a list of vehicles based on your search criteria

 

Step 6:

Select rental conditions to view the terms & conditions of the rental agreement.

 

Step 7:

Once you have decided on your vehicle, select “BOOK NOW” and then the “VIEW CART” to proceed.

 

Step 8:

You will now be presented with your itinerary which will outlay your rental conditions.

 

Step 9:

You can add on “Special Equipment Requests” for an additional cost.

 

Step 10:

Select the box to agree to our Terms & Conditions before selecting “CONTINUE” to proceed

 

Step 11:

Next, you will be prompted to fill in your contact information before selecting “CONTINUE”.

 

Step 12:

Lastly, you are required to fill in bank card information. Confirm all information before selecting “CONTINUE”.

Note: All information is located on your bank card.

 

Step 13:

Once your information is processed you will receive an email to confirm your booking.

 

 

Step 1:

First, navigate to the Flights tab

 

Step 2:

Select the airport that you will depart from.

 

Step 3:

Next, choose the airport that you will arrive at.

 

Step 4:

Select your departure and return date.

Note: This is optional. You may leave this blank should your flight be one-way.

 

Step 5:

Select the number of adults and children before selecting “SEARCH”

 

Step 6:

Click on “Show flight details/rules” to reveal detailed information about the flight.

Note: All flight prices have already been discounted.

 

Step 7:

Once you’ve selected your flight, select “Book Now” and then “View Cart” to proceed.

 

Step 8:

You will now be presented with the itinerary which will detail your flight information.

 

Step 9:

Fill in your information as prompted.

Note: Information must be appear exactly as on ID or passport

 

Step 10:

Click the box to agree to our Terms & Conditions before selecting “Continue” to proceed

 

Step 11:

Next, you will be prompted to fill in your contact information.

 

Step 12:

Lastly, you are required to fill in your bank card information. Confirm all information before selecting “Continue”.

Note: All information is located on your bank card.

 

Step 13:

Once your information is processed you will receive an email to confirm your booking.